How can I change the verification email for my new domain?

[Elez]

The domain needs an email that I gave in the begining to verify my new domain. The problem is that this mail is not available for me anymore. How can I change it and still can keep that domain I have? 

[Victor]

Hi @Elez,

Did you buy this domain through Shopify? Is the email address you don't have access to the one you log into your Shopify store with?

[Elez]

Yes I bought it on shopify but the email I use for shopify is not the same I used for domain. The email I used first time is the mail the domains needs and I change it once but the email for the domain did not change.

[Ollie · Accepted solution]

Hey @Elez.

Thanks for the quick response and providing that context.
 
In this case, we will need to take a further look into the setup of the online store and domain in question. Since we cannot authenticate you over the Community forums due to the sensitive information that is required to be shared, I am unable to look into the specifics. 
 
With that being said, you can get in touch with our live support by logging into your online store using the Contact Us page. This will allow us to verify you as the store owner. 
 
Once you successfully login - you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly to a Support Advisor about the domain. 
 
Let me know if you have any questions.

[Elez]

Hi
Thank you for your respons
I don‘t have anymore problem I solved it.