How can I choose the best app for upselling and cross-selling?

[DracoStones88]

Hi there

I recently started using a Shopify upselling app that suggests related products during checkout, but the results have been underwhelming. The app’s dashboard shows only a 1% conversion rate for upsell offers, and customers often abandon their carts after seeing the suggestions. My product catalog includes over 100 items, and I want an app that offers dynamic recommendations based on customer browsing or purchase behavior.

Which Shopify upselling app provides the most customizable and intelligent upsell recommendations? Are there any that integrate well with my existing theme and analytics tools?

Thanks everyone in advance

[Nexusimpact]

Hey there! First off, kudos for focusing on upselling—it’s one of the most powerful ways to boost your AOV. A 1% conversion rate tells me your app isn’t pulling its weight. What you need is a game-changer like ReConvert Upsell & Cross Sell or CartHook. These apps dynamically recommend products based on real customer behavior and integrate seamlessly with your analytics tools. When done right, upselling can add 20-30% to your revenue overnight. Let’s dial this in and make your Shopify store an upsell machine!

[DaisyVo · Accepted solution]

Hi @DracoStones88 

I completely understand how frustrating it can be to use an upselling app that doesn’t deliver the results you’re hoping for. Upselling and cross-selling are crucial strategies, especially with a catalog as large as yours, so let’s focus on finding an app that aligns with your goals. Here are my suggestions:

1. Look for Apps with AI-Powered Recommendations

You want dynamic recommendations that adapt to your customers' browsing and purchase behaviors. Apps like ReConvert Upsell & Cross Sell or Frequently Bought Together stand out because they use AI to suggest products customers are most likely to buy. These tools analyze patterns and offer highly personalized recommendations.

2. Prioritize Customization Options

It sounds like your current app doesn’t offer enough flexibility in customizing the upsell display. Consider apps like Honeycomb Upsell Funnels, which let you adjust the design, text, and layout to match your store’s theme. This ensures a seamless shopping experience, which can reduce cart abandonment.

3. Check Integration with Analytics Tools

Since you’re already analyzing your conversion rates, pick an app that syncs well with Shopify Analytics or tools like Google Analytics. Apps like Post Purchase Promotions and CartHook not only integrate easily but also provide detailed reporting on upsell performance.

4. Look for Post-Purchase Upsells

Sometimes customers feel overwhelmed by upsell offers during checkout. Apps like Zipify OneClickUpsell allow you to offer upsells post-purchase, ensuring the primary sale is completed before additional offers are introduced.

5. Test Before Committing

Each app has unique features, so it’s worth taking advantage of free trials. Install a couple of apps that meet your needs, like ReConvert or Zipify, and test them for a week to see which performs better.

If you’re feeling unsure about which to try first, I’d suggest starting with ReConvert Upsell & Cross Sell because it’s highly customizable, beginner-friendly, and has strong AI-based recommendations.

If you need any other assistance, I am willing to help.
Best regards,
Daisy.

[DracoStones88]

thank for your support

[binal_identix]

Hey there!

I understand how frustrating it can be when upselling apps doesn’t deliver the results you expect. Based on your needs, I highly recommend checking out iCart Cart Drawer Cart Upsell. It’s an upselling app specifically designed to provide intelligent and highly customizable upsell recommendations.

Here’s why iCart might be a great fit for you:

• Dynamic Recommendations: iCart uses customer browsing and purchase behavior to suggest the most relevant products, increasing the chances of conversion.
• Seamless Theme Integration: It integrates smoothly with most Shopify themes, so you won’t have to worry about design issues.
• Advanced Customization: You can fully customize upsell offers to match your brand and create a tailored experience for your customers.
• Robust Analytics: The app comes with built-in analytics to track performance and fine-tune your strategies for better results.

With over 100 products in your catalog, iCart’s flexibility and dynamic features can help you create meaningful upsell offers without overwhelming your customers.

Feel free to check it out, and let me know if you have any questions

[DracoStones88]

I have followed your adivce, thanks

[Aloisca]

Hi,

With most upsell apps, you can expect to see a 15-30% increase in sales.

Check the analytics section to track your progress. There are many options in the app store and a great way to start is with new apps that offer free trials when they launch.

I recommend checking out Sellify:

https://apps.shopify.com/sellify?locale=fr