Re: Shopify Flow - looping payment reminder

How can I create a recurring payment reminder in Shopify Flow?

UK_Aspire_Vendo
Pathfinder
127 8 26

Hey folks! I hope everyone is well.

 

We've got a flow set up to remind our customers to pay for their invoices once they become overdue - the issue we have is that shopify only allows a flow to exist providing that it remains in a 30 day window.

Is there a way we can create a flow that repeats itself until the payment has been received?

 

Below is our flow - as you can see it's quite messy and I had to create a cascading list of "wait for 1 day - is it paid? - no - send reminder"

I'd like to just create a flow that says the above, but as the reminder is sent, it will loop back to the start so the reminders would continue every day until the order is paid.

Is this possible? I saw there is a 'loop' function, but I'm not entirely sure it is for this purpose.

Thanks!
Dave

 

Screenshot 2023-11-29 at 14.22.49.png

Replies 4 (4)

Kalen_Jordan
Shopify Partner
693 28 116

Can you set it up to run on a daily schedule?

UK_Aspire_Vendo
Pathfinder
127 8 26

I'm here to ask for solutions to the above problem - can you explain how we do this?

Kalen_Jordan
Shopify Partner
693 28 116

Gotcha. Sorry I don't use flow too much myself but I'd assumed that a daily schedule trigger would be a pretty common thing to do. Just did a quick search here and found this:

https://help.shopify.com/en/manual/shopify-flow/reference/triggers/scheduled-time

RaphaelStolz
Shopify Partner
43 0 11

Hey @UK_Aspire_Vendo ,

 

I can't help you with flows but I do own Kindly - Payment Reminder and I could implement such a function for you if you like. With Kindly you also have a lot of super helpful features like a great overview of all your open invoices in recovery as well as an report section which tells you the success of your recoveries to name a few. What exactly is your use-case on this?

 

 

Kindly - Payment Reminder
Send reminders to recover unpaid orders and maximize your revenue.