App reviews, troubleshooting, and recommendations
Hello,
We require the below files for 3rd party warranty software.
1. SSL Certificate File (in.crt format)
2. SSL Key File (in .key format)
3. SSL Chain File (also called ca-bundle)
You can't use Shopify's SSL certificate with third-parties (see here: https://help.shopify.com/en/manual/domains/managing-domains/secure-connections).
You'd need to purchase a separate SSL certificate via a third-party provider, to use with your 3rd party warranty software. I'd recommend GoDaddy.
Purchase from GoDaddy: https://www.godaddy.com/en-ca/web-security/ssl-certificate
Help doc for downloading from GoDaddy: https://ca.godaddy.com/help/download-my-ssl-certificate-files-4754
Cheers,
Stephen
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https://stephens.world
support@stephensworld.ca
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