App reviews, troubleshooting, and recommendations
I need refund on Sixads App, as they are not delivered what were my expectation. i have uninstalled thre app, and need full refund on it.
@Dasmesh you must contact with the support of that app or Shopify and ask for a refund.
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Hi @Dasmesh,
Hyde here from Shopify.
When you use a third-party app you need to reach out to the app developers directly to ask for an app credit or refund, as we cannot action that without their authorization:
I got that information from this document here. I hope that helps!
All the best, Hyde.
To learn more visit the Shopify Help Center or the Community Blog.
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