How can I identify the fabric swatch selection in my product variant app?

[SazAndSew]

I downloaded this app so i could have several fabric swatches for each item of clothing, i have since had an order through and it doesn't actually tell me which fabric swatch the customer has selected on the order.

How can i set it so i can find out which fabric they have selected for their item?

thanks

[Dirk]

Hey, @SazAndSew 

I'd be happy to help but I'd need a bit more context to better understand your issue. Would you be able to send a screenshot of the swatches on your store and then another of your order page where it's not showing the swatches?

If there is anything else I can help you with, please let me know.

[SazAndSew]

Thanks i think i have sorted it!

[Dirk]

Awesome! If there is anything else I can help you with, please let me know.

[EasifyApps-Zoe]

Hi @SazAndSew,

When encountering issues with a third-party app, it's best to reach out to the app provider initially, as they're responsible for providing assistance. If you find their support lacking, exploring alternative apps might be a good option.

Among the various product options apps available, the Easify Product Options app (with a Free plan available) stands out. It's a next-generation solution offering modern live preview, an impressive range of 25 option input types, advanced features like conditional logic, add-on pricing, tiered wholesale pricing, and more 🤗.

If you ever find yourself dissatisfied with your current app down the line, Easify Product Options could be a promising alternative to consider 🙌.