App reviews, troubleshooting, and recommendations
I have a shopify account and I also have a business page account on facebook, from my understanding, if can link the 2 together some type of way. I am not sure as to how this can be done. can someone reach out to me to do this, ? I can be reached at 706-495-7584 . Can this also be linked to instagram as well. I am so confused right now
Hey @theo15
Before you can start selling on Facebook or create Facebook ad campaigns in Shopify, you need to set up Shopify's Facebook channel. The Facebook channel has one product catalog for Facebook Marketing, Instagram Shopping, and Facebook shop. All products in your catalog are available for all three features.
Please follow the step by step instructions listed in our help doc to get you started:
If you run into any issues with Facebook or Instagram, we also have a fantastic community forum thread right here with steps on how to fix any current known issues for the Facebook channel.
If you have any questions please feel free to thread those below!
Moira | Social Care @ Shopify
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