App reviews, troubleshooting, and recommendations
I'm looking for a way to offer discounted shipping to select customers. We are currently using Bespoke Shipping app to calculate shipping via surrounding post/zip codes, as we sell ugly freight (bulky) couriers don't move. Our pricing structure is to offer our lowest possible price if customers are able to pick up, with shipping built on top, based on the time it would take us to deliver it if we where going there and back from our warehouse. a few times we have had our truck going close to a potential customer, and would like to be able to offer a discounted delivery if they are able to accept the delivery when we are close by. The Shopify discount system only seems to be able to offer free shipping, I have previously generated codes to discount the product its self to get around this and reduce the overall cost of product+shipping to the desired amount, though would prefer a way to discount the shipping instead. Would anyone know a way of doing this?
Thanks
Nick
Hey there!
It sounds like you're looking for a way to offer more flexible shipping discounts to your customers based on their proximity to your truck routes. You might want to check out our app ShipSaver, which could provide exactly the functionality you're after.
You can create shipping discounts based on a variety of conditions like:
- Customer Tags (e.g., VIP customers or repeat buyers)
- Specific Zip Codes (so you can offer discounts to customers who are near your delivery routes)
- Cities or Regions (allowing for location-based shipping discounts)
In your case, when your truck is close to a customer's location, you can use these features to apply a discounted shipping rate rather than having to discount the product itself. This could help you retain your pricing structure while offering a reduced delivery fee.
You can also stack discounts or adjust rates based on order value or items in the cart. It should give you the flexibility you need without needing to manipulate product prices.
Feel free to give it a try, and let me know if you need help setting it up!
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