How can I reconnect Facebook to the same Shopify store after accidental disconnection?

[JackStraw]

I made a mistake of disconnecting facebook from shopify, now i can't re-connect. when i try, it gives me this message:"  This asset is already connected to another Shopify store" that "another shopify" is the same one it was connected to. thanks in advance for your help. 

can i just permanently delete meta business suite and create another one?

[flareAI]

Hello @JackStraw,

This is flareAI - Generating Sales from Google Search, on Autopilot. Helping Shopify merchants in generating $5 million in sales from Google Search.

If my suggestions helps you, please Like and Accept solution to let me know

In order to resolve this issue, try to fully disconnect your store from the Facebook channel by removing the page from your business manager.

You can follow Facebook's guide to doing this. Once done, you can restart the Shopify process.

If you still have any issues you will need to contact Facebook support to request that they fully disconnect the page from your Shopify store.

If you found the answer helpful consider supporting the Shopify Community by giving it a Like + Accept the solution.

Gina
flareAI

[JackStraw · Accepted solution]

do you know for how long and how many times i called facebook support trying to solve this? more than two months, they are so useless; it was most frustrating, then you came like a real BOSS, with one short answer and BOOM, you did, you solved my problem, hats off to you Miss. it was smooth thanks a lot!!!