App reviews, troubleshooting, and recommendations
To add a different facebook account, i deleted the facebook sales channel. When trying to reinstall it, its showing 'there is no page at this address'. How to get this rectified?
Hello @Bricado,
Gina here from flareAI - your Fully Automated Free Sales Machine. I would like to share my suggestions to solve this issue.
Looks like you are experiencing a local issue that is triggered by your surrounding circumstances or something on your device. To fix the error you can perform local troubleshooting steps.
Go through the below steps and try to install the Facebook channel again and see if any of these resolve the problem.
1. Clear the cookies and cache of your browser and then reboot the browser.
2. Try a different web browser. For example: If you are currently using Google Chrome, login to your Shopify store using any other browser like Firefox, and then try to install the Facebook Channel.
3. Try to login from an incognito window or private browsing window to rule out any browser issues.
4. Try another device, such as another computer or mobile phone.
5. Try another internet connection. For example: Use network on a phone rather than WiFi.
If none of the troubleshooting steps allow you to log in then you can contact Shopify support and they will help you to check the issue for you.
Hope this helps,
Gina
flareAI
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