How can I remove a recurring app usage fee after cancellation?

me19
Visitor
3 0 0

I'm currently charged an app usage fee for Auto-DS for my store but i didn't use that app and i cancelled there subscription so how can i remove that recurring bill

Replies 3 (3)

will-cecom
Shopify Partner
1 0 0

If you uninstall the app, the charge is cancelled.

 

for refunds, you should contact the app developer directly. 

Founder/CEO, Cardinal eCom.
Shopify+ and Subscription Experts.
me19
Visitor
3 0 0
##-thanks for your answer your really helpful but I tried to do this it
will still charge me on Feb 6-##
me19
Visitor
3 0 0

But I tried it boss shopify will still charge me on Feb 6 for the AutoDs app