Re: Loox Troubleshoot

How can I remove automatic Loox review import pop-ups?

ShopSphere
Visitor
1 0 0

IMG_3130.jpeg

 Just recently used loox and after importing reviews for one of my products, this (avg_rating and num_reviews)automatically popped up by itself and I can’t seem to get rid of it. I don’t like it bc it looks unprofessional and I have tried extensive troubleshooting like trying to find the code and I just can’t seem to locate it even after trying to use ChatGPT if anyone has seen anything like this, please respond

Reply 1 (1)

Tamarry_Loox
Shopify Partner
24 1 2

Hey, 
Tamarry from the Loox team here 🙂 

We'd be happy to take a look and advise accordingly! 

 

Please reach out to us at support@loox.io and we'd be more than happy to help sort this out 🙂