How can I remove leftover app code from my ecommerce store's code?

[zizoe]

Dear all,

I was searching for a product review app and was testing several ones. However one of them (EmbedSocial) left code remains in my shop code and I actually don't know how to get rid of all.

For example I would like to delete following part in the red box. I dont know why but in this moment it is only visible when editing the theme but it is NOT visible when browsing on the live-page.

As you can see, the red box is part of the whole "product information part" in the theme-editor and I can't specify or chose where it's coming from.

Editor-view:

Real page:

It's a really annoying problem.

Maybe someone can help.

Thanks in advance.

Best regards

[PageFly-Victor]

Hi @zizoe 

This is Victor from PageFly - Shopify Page Builder App, I’d like to suggest this idea:

In this regard, I recommend contacting the app to ask for help deleting the remaining files in your store.

Hope you find my answer helpful!

Best regards,

Victor | PageFly

[Dirk · Accepted solution]

Hey, @zizoe 

To piggyback off of what was suggested, I'd also recommend clearing your browsers cookies + cache files. The fact that it only shows up in your editor but not live storefront might be resolved by clearing up those browser files.

If that doesn't work, I suggest contacting the developers of EmbedSocial directly for assistance on app code removal. You can reach out to their support email to get in touch.

If there is anything else I can help you with, please let me know.

[zizoe]

In fact, the next day the code disappeared by itself. Guess it was really a cache and cookie issue.

Thanks everybody!

[Dirk]

Glad to hear that resolved it @zizoe!

If there is anything else I can help you with, please let me know.