How can I set different prices in POS and online while sharing inventory?

[crystalfrench]

I need different pricing in my POS system compared to online. Has anyone found an app or an expert that is able to do this? We also need the inventory to be shared but have different locations. 

[Anonymous]

Hi,

This should be possible..

You mentioned that you are looking for a expert to help get this set up.

It might be a good idea to post your email so that others could contact you.

Colin

[crystalfrench]

We've spent an excessive amount of hours trying to figure this out. Shopify Plus doesn't have a built in solution that we have found. Do you know of a solution? It SHOULD be possible, yes 🙂 

[tylerstory]

I'm dealing with the same scenario. I've spent a lot of time researching a solution and the end result is always "Shopify doesn't support separate Online Pricing and In Store POS Pricing..."

It seems like most attempt a workaround that consists of duplicating products, adjusting sales channels, etc. Then that leads to a mess in tracking inventory.

I've been testing VariPrice. I exported all products to CSV, updated the Online Pricing and POS Pricing section. It seems to be responsive, but now I'm beginning to notice some errors in other functions of our Shopify workflow.

[tylerstory]

To further elaborate on the issues I am seeing with VariPrice..

Scenario: Customer calls our store, places order over phone. We create a "draft" order for customer. This draft order is used to complete the sale when customer arrives for pickup. 

Issue: The draft order features the updated Online Price and should be featuring the POS Price. I believe this is because the price update isn't visible until you are in the cart at checkout. This creates a big obstacle with sales over the phone.

Scenario: We update Online price ($11.00) and POS price ($9.95) using VariPrice. VariPrice reflects this update at POS checkout. This is good.

Issue: When we scan an item to check price quickly for customer, the price isn't updated yet and features the higher Online price ($11.00 instead of $9.95). The price update doesn't seem to occur until added to cart. This is confusing for sales reps and slows down their ability to accurately answer the customer's price inquiry.