App reviews, troubleshooting, and recommendations
Hi there,
Im using Printful as the fulfillment service, when a customer checks out from my store no estimation on shipping is shown at all, how can i fix this, and how do you guys calculate taxes, it’s driving me nuts lol, TIA
Hi, @shopiyfieuser90!
For your taxes, here is a general guide to setting up taxes from our own Help Centre. This will walk you through the basic setup for charging taxes for the countries you ship to!
Moving on to your shipping rates; once you link Printful to your Shopify account, Printfiul will push their shipping rates into your admin's section. Their rates will be added to the correct shipping profiles too! You can choose to use your own flat rate, or you can enable carrier calculated shipping to use live rates. There is more information here from Printful on how their rates work. Can you see those rates showing in your shipping section? They should be under Settings > Shipping!
If you can see the rates in your admin but they are not pushing through to the checkout still, could you respond to e here with a link to your Shopify store so I can check this out? Speak soon!
Ava | Social Care @ Shopify
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