App reviews, troubleshooting, and recommendations
I have tried everything and can not get my Pixel to verify on Meta Business. My shopify URL is
Printed Gifts · Home · Shopify (64bf1c.myshopify.com)
Any help would be appreciated!
Hey @Jq5,
There could be a few reasons why your Pixel is not verifying on Meta Business. Here are some suggestions to help you troubleshoot the issue:
Let me know how you get on!
Moira | Social Care @ Shopify
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Hi @Jq5 ,
This is Victor from PageFly - Landing page builder, I’d like to suggest this idea for solution:
Make sure that you have created a Facebook Business Manager account and have access to it.
Verify that your Facebook Pixel is installed correctly on your Shopify store. You can use the Facebook Pixel Helper browser extension to check if your Pixel is firing correctly.
Check that you have the correct Pixel ID. You can find your Pixel ID in your Facebook Ads Manager or Business Manager. It should be a 16-digit number.
Make sure that your Pixel is set up to track the correct events. You can select the events you want to track in your Facebook Ads Manager or Business Manager.
Try clearing your browser's cache and cookies and then logging back in to Facebook Business Manager and Shopify.
If the issue persists, you can contact Facebook support or Shopify support for further assistance.
Hope my answer will help you.
Best regards,
Victor | PageFly
Hello @Jq5,
I am Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot. I am here to support you.
Are you getting any errors?
I would advise some steps to troubleshoot the Facebook Pixel verification issue for your Shopify store's meta business.
1. You have to first ensure that you have administrative access to your Shopify store's meta business in your Facebook Business Manager.
2. Make sure that you have copied the correct Pixel ID for your meta business. You can find the Pixel ID in your Facebook Ads Manager.
3. Install the Facebook Pixel Helper browser extension to diagnose any Pixel installation issues.
4. If you recently added your meta business to Facebook Business Manager, wait a few hours to allow for system syncing.
5. Clear your browser cache and cookies, then log back into your Facebook Ads Manager and Shopify store and try. Or even from a different device you may try and see the issue persist.
If these steps do not solve the issue, reach out to Shopify or Facebook support for further assistance.
Hope this helps.
Gina
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