How can I successfully verify my Pixel on Meta Business?

How can I successfully verify my Pixel on Meta Business?

Jq5
Tourist
10 0 1

I have tried everything and can not get my Pixel to verify on Meta Business.   My shopify URL is 

Printed Gifts · Home · Shopify (64bf1c.myshopify.com)

 

Any help would be appreciated!

Replies 3 (3)

Moira
Shopify Staff (Retired)
2118 231 340

Hey @Jq5,

 

There could be a few reasons why your Pixel is not verifying on Meta Business. Here are some suggestions to help you troubleshoot the issue:

 

  • Make sure your Pixel code is correct: Double-check the Pixel code you are trying to verify to ensure that it's correct. Even a small mistake can cause the verification process to fail.
  • Ensure that the Meta Business event has been configured for the Pixel: Make sure that the Meta Business event has been set up correctly for the Pixel. You can check this by going to the Events Manager section in Meta Business.
  • Check browser extensions: Some browser extensions can interfere with the verification process. Disable any browser extensions and retry the verification process.
  • Clear Cache & Cookies: Clear your browser cache and cookies and try the verification process again. This can often solve any issues with cookies and caching affecting the verification process.
  • Try in Incognito mode: Try verifying your Pixel in incognito mode to bypass any extensions or cache issues you may have.
  • Contact Support: If none of the above suggestions solve the problem, you can always contact Meta Business support for further assistance. They may be able to offer additional suggestions or help you troubleshoot the issue.

 

Let me know how you get on!

Moira | Social Care @ Shopify
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PageFly-Victor
Shopify Partner
7865 1786 3131

Hi @Jq5 ,

This is Victor from PageFly - Landing page builder, I’d like to suggest this idea for solution:

  1. Make sure that you have created a Facebook Business Manager account and have access to it.

  2. Verify that your Facebook Pixel is installed correctly on your Shopify store. You can use the Facebook Pixel Helper browser extension to check if your Pixel is firing correctly.

  3. Check that you have the correct Pixel ID. You can find your Pixel ID in your Facebook Ads Manager or Business Manager. It should be a 16-digit number.

  4. Make sure that your Pixel is set up to track the correct events. You can select the events you want to track in your Facebook Ads Manager or Business Manager.

  5. Try clearing your browser's cache and cookies and then logging back in to Facebook Business Manager and Shopify.

  6. If the issue persists, you can contact Facebook support or Shopify support for further assistance.

Hope my answer will help you.

Best regards,

Victor | PageFly

flareAI
Shopify Partner
2405 224 549

Hello @Jq5,

 

I am Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot. I am here to support you.


Are you getting any errors?


I would advise some steps to troubleshoot the Facebook Pixel verification issue for your Shopify store's meta business.


1. You have to first ensure that you have administrative access to your Shopify store's meta business in your Facebook Business Manager.

 

2. Make sure that you have copied the correct Pixel ID for your meta business. You can find the Pixel ID in your Facebook Ads Manager.

 

3. Install the Facebook Pixel Helper browser extension to diagnose any Pixel installation issues. 


4. If you recently added your meta business to Facebook Business Manager, wait a few hours to allow for system syncing.


5. Clear your browser cache and cookies, then log back into your Facebook Ads Manager and Shopify store and try. Or even from a different device you may try and see the issue persist.


If these steps do not solve the issue, reach out to Shopify or Facebook support for further assistance.


Hope this helps.


Gina

flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing