App reviews, troubleshooting, and recommendations
Hi,
I just deactivated a Shopify store and created a new (second) one. I am now unable to access Oberlo due to the original store being the only one recognised. If I log into Oberlo it goes to the original store. How do I deactivate the first store and change to the new one?
Any ideas?
Hey, @GB_Victor! Welcome to Shopify Community!
You're only able to associate one email address with one Shopify store in your Oberlo account. There's no way to change the store in the Oberlo account, however, there's a way to change the email address. If you wish to use the email address you're currently using in Oberlo for your new store, you'll need to remove that email address from the existing Oberlo account and add a different one. Then, you'll need to create a new Oberlo account with the email address you removed from your old account.
You can change the email address in your Oberlo account by following the steps below.
After changing the email address, you can then proceed to create a new Oberlo account.
What prompted you to create a new store? If you're facing any difficulties with running your dropshipping business, I'd love to share an insightful article that will help you keep going and learn how to overcome adversity. Adversity is something business owners encounter no matter what stage they are on in their entrepreneurial journey, as running any business is no walk in the park. Even if things are easy at this moment, the tips shared in the article will come in handy at some point. Feel free to take some ideas on how to learn from setbacks and take inspiration from famous business owners and how they were able to conquer their own difficulties through this article.
Summer | Social Care @ Shopify
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