How do I reach out to Shopify support for help with my store?

How do I reach out to Shopify support for help with my store?

PBJ2022
Visitor
2 0 0

Hello, I need a Shopify support to navigate me in my Store! I am ask to login to my store and ending up circling back and forth with all the instructions that can not answer my questions and help my concern.

What would I do now?

Please help!

Reply 1 (1)

Don
Shopify Staff
2787 199 402

Hi there @PBJ2022!

 

We can provide general Shopify support here directly, if you have some questions about how to use Shopify for us.

 

For matters relating to your account specifically, you'd need to be reaching out for support via our Help Centre here.

 

You mentioned you had issues with logging in there, so you can proceed without logging in if necessary.

 

If you enter the topic you need help with, you can scroll down the screen there to see your options by clicking to continue to get support.

 

Let me know how you get on with following those instructions within the Help Centre page, or if there are any non-account questions we can help out with from here!

Don | Social Care @ Shopify 
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