How do I remove loox charges

1 0 0

I'm still being charged $34.99 from Loox Product Reviews but I'm currently not using the app anymore. Please what's the solution?

Replies 3 (3)
Shopify Partner
5587 1260 1160

Hello @Mysapientstore 


I think there is still the code of the app in your theme.

You can contact to Loox Product Reviews they will support you to completely removing the app from the theme.


I hope the above is useful to you.

Kind & Best regards, 
GemPages Support Team


GemPages - Build any high-converting store pages for any business

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1 0 0

Hello I’m looking to cancel my subscription thank you


Shopify Partner
22 4 3


Amit from the Loox team here - happy to help 🙂


Could you please send us your URL to our email address


We'd be more than happy to assist you with this!