How does payment work when customers use Clearpay?

How does payment work when customers use Clearpay?

cparis_24
Visitor
3 0 0

Im struggling to find info on the ins and outs of using Clearpay as a payment method.

 

How do I get paid when customers pay using Clearpay? (I know I don't get it in 4 instalments) but if I get an order for £10 and the customer uses clearpay, is that £10 in my Shopify payouts or somewhere different ? (such as PayPal having its own payout balance, separate to Shopify)

 

Hope this makes sense!

Reply 1 (1)

Blair
Shopify Staff
2067 273 255

Hi @cparis_24,

 

Thank you for reaching out to the Community! I'm happy to provide some assistance with the payment provider Clearpay, to get this resolved. 

 

As Clearpay is a third-party payment provider, all payouts would be received outside of Shopify. For more information on this, we have a great Third-Party Payment Providers helpdoc that touches on this further.  I would however, recommend contacting Clearpay directly for clarification on where/how to receive all payouts. 

 

Please let me know if you have any other questions or concerns!

Blair | Shopify 
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