App reviews, troubleshooting, and recommendations
Im struggling to find info on the ins and outs of using Clearpay as a payment method.
How do I get paid when customers pay using Clearpay? (I know I don't get it in 4 instalments) but if I get an order for £10 and the customer uses clearpay, is that £10 in my Shopify payouts or somewhere different ? (such as PayPal having its own payout balance, separate to Shopify)
Hope this makes sense!
Hi @cparis_24,
Thank you for reaching out to the Community! I'm happy to provide some assistance with the payment provider Clearpay, to get this resolved.
As Clearpay is a third-party payment provider, all payouts would be received outside of Shopify. For more information on this, we have a great Third-Party Payment Providers helpdoc that touches on this further. I would however, recommend contacting Clearpay directly for clarification on where/how to receive all payouts.
Please let me know if you have any other questions or concerns!
Blair | Shopify
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