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how long it takes to review app?

romanfurman6
Shopify Partner
1 0 0

It's already 2 weeks, is it normal? 

Accepted Solution (1)

Imogen
Shopify Staff
1543 187 275

This is an accepted solution.

Hi there, @romanfurman6. Thanks for reaching out to the Shopify Community with your question around app review timing. It's good to meet you.

 

Our Teams do need ample time to review apps that are submitted to them for review. There is a chance that our queue may be more backed up than normally, which could impact turnaround time on reviews. Rest assured, the team will follow up with you as soon as possible.

 

If you'd like to connect with Partner Support directly to inquire about this process, I recommend that you do so via your Partner Dashboard. The Partner Support Team would be the best folks to provide you with information regarding your app.

Imogen | Social Care @ Shopify 
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Replies 2 (2)

Imogen
Shopify Staff
1543 187 275

This is an accepted solution.

Hi there, @romanfurman6. Thanks for reaching out to the Shopify Community with your question around app review timing. It's good to meet you.

 

Our Teams do need ample time to review apps that are submitted to them for review. There is a chance that our queue may be more backed up than normally, which could impact turnaround time on reviews. Rest assured, the team will follow up with you as soon as possible.

 

If you'd like to connect with Partner Support directly to inquire about this process, I recommend that you do so via your Partner Dashboard. The Partner Support Team would be the best folks to provide you with information regarding your app.

Imogen | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

r_roscilli
Shopify Partner
2 0 0

Two weeks are a long time. I hope the process is shorten now, already 3 days I submitted my app to print shipping labels with Bartolini Rest API. Since the app it's diffcult to test too, because you need to have a Bartolini account, I wonder how long it will take to go live.

I followed ALL the best practices recommended by the Shopify team, I used React with Polaris for the admin interface, GraphQL to query the merchant site, I crypted all the customers data. But after 3 days the app is still in draft.