App reviews, troubleshooting, and recommendations
I applied for 'read all orders' scope from Shopify two weeks ago. Despite sharing detailed app information and reasons, I still got no response. When I'm trying to contact with the shopify support team, I'm getting an automated response that directs me to create a ticket here. So, can I get a response, even if declined, to understand my next steps? Currently feels like Shopify ignored my request without explanation.
Do you mean through API requests? If so, it's immediate.
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