App reviews, troubleshooting, and recommendations
How do i take my store off pause and build? I can not get to my settings and my store says inactive.
Hi @DaCandyTrap
Normally while you're on the Pause and Build plan, you still can access your Shopify admin. If your store says inactive, you should try logging in from a different browser before reaching out to the support team by clicking on this link.
To Reopen your store after you pause and build, please follow the instruction below:
Go to Settings > Plan > Pick a plan > Choose plan .
Click Start plan. After you select a plan, you can start selling again.
Hope this helps.
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