App reviews, troubleshooting, and recommendations
How do I cancel removed app subscriptions?
Hey @shobidy.
Great question, and thanks for reaching out!
Just to clarify, have you deleted the apps from the admin in your store? If so then no further action is required here as once the apps have been removed from your admin then this automatically stops your reoccurring future charges for the app. However, it is good to consider app billing cycles when you plan to uninstall an app. Recurring app charges are generated the first time an app charge is approved, and then on the first day of an app's billing cycle. Because of this, a charge will appear on your bill even if you uninstall an app only a day or two after you install it.
There is a great help guide here on how app charges work in case you are interested.
Aside from the above, how are things going on your store? Are you a new seller, or have you been selling before? Have you done any marketing on social media, or what has been your marketing plan so far? Marketing can be confusing, especially if you're new to selling. You might think that marketing is too complicated or expensive to work for your business. Either way, making a marketing plan is crucial for your business to succeed. I think you may find our free course, guide to digital marketing useful right here at this link! If you have any other questions, please don't hesitate to ask. Have a lovely day!
Maz | Social Care @ Shopify
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Hello @shobidy!
Hope you are doing well.
Once you delete the app from your store then the subscription will too be canceled within the uninstallation of the app.
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