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How to change sub-category in the Shopify App Store?

Digismoothie
Shopify Partner
8 0 1

Hi all,

We have just launched our first app and for some reason, it's placed within 'Sales and conversion optimization' » 'Upselling and cross-selling'. But we think 'Product bundling' sub-category is more accurate. How can we change the sub-category?

If I go to edit of the app listing, I see only a few categories and the one selected 'Sales and conversion optimization' is probably right.

Thanks,

Tomas

Offer extra services to your customers via beautiful pop-up https://apps.shopify.com/candyrack
Replies 10 (10)
Katy
Shopify Staff
Shopify Staff
779 43 174

Hi Tomas,

Katy here from Shopify! Congrats on your app submission- exciting times!

Regarding the categorization on our Shopify app store; this is something that our apps team can help out with, as well as providing some more context on this for you. 

I've sent you an email just to confirm your details, if you could reply to me when you can, we can then get this passed through to them directly for you.

Cheers,

Katy

Please note: This account is no longer regularly monitored.
 - If you need assistance please do start a new topic (referencing an older topic/post if you find this helpful).
 - Thank you for your understanding. We hope you enjoy exploring the Community.
 - To learn more visit the Shopify Help Center or the Shopify Blog.

Digismoothie
Shopify Partner
8 0 1

Awesome, thanks for the swift reply Katy.

Tomas

Offer extra services to your customers via beautiful pop-up https://apps.shopify.com/candyrack
sandeepchauhan
Shopify Partner
5 0 1

Katy:

 

We are facing the same issue.

 

 I am pushing my app for review, and it is put into "Reports" category. We believe that "Finding Products" is a good category for our app.

 

Please let me know how to move forward with the request to change the category.

 

 

Inspora
New Member
1 0 0

Hi Katy, 

 

we are facing the same issue. Our app is in the category "Store Design" and "Customer Service". Customer Service is fine but we would like to change "Store Design" in "Sales and Conversion". Can you forward it to the apps team? 

 

 

best, 

Inspora Team

ProfitCalc
Shopify Partner
6 0 3

Hi Katty! Would it be possible to help me out with this as well?

 

Thanks 🙂

breckskier
Shopify Partner
11 0 4

My app just got approved, but the only category is store design, which my app has nothing to do with. It's more fit for something like Customer Support and Reporting. How can I go about getting that changed? 

 

Thanks!

eschrock
Tourist
4 0 1

did you get your app category successfully changed? did you see better results? i'd love to know if this was worth the time/effort

SetuBridge_Apps
Shopify Partner
23 0 0

Hello Katy,

Will you please help us in showing the right subcategory for our published app. Currently, we have 5 live apps. We didn't found any possibilities to change/add it from the back-end.

We'd like to have some different categories here.

SetuBridge_Apps_0-1595913740855.png

Waiting for your response!

Regards'
SetuBridge
Our Custom Shopify Services
Conversion Rate Optimization | Website Speed Optimization | Custom App Development | Custom Theme Development
sillycube
Shopify Partner
711 16 108

Hi @Katy,

Can Shopify appstore add the option 'preferred categories' in app listing? 

In this way, we can submit it during app submission instead of asking for partner support.

BYOB - Build Your Own Bundles, SPO - SEO App to research keywords & edit social link preview
Katy
Shopify Staff
Shopify Staff
779 43 174

Hi All, 

I hope you are keeping well. I would like to apologize here for the lack of response on this thread. This account is no longer regularly monitored and I have updated my signature to reflect this. 

I wanted to update you all, and for those who may stumble upon this thread that we do now have a form for you to submit these requests directly to our App Partners team. 

Note, this is for request to change category only at this time. Though based on some of the replies here, this seems to also be of need. 

I am going to close off this thread, but if you feel that you need further support from our Community, you are welcome to start a new discussion, or to reach out to our team directly; you can do so via our Help Center here, or via Facebook Messenger or Twitter.   

 Apologies again for the delay, and thank you for taking the time to share your thoughts and feedback. Wishing you a pleasant and safe New Year. 

Katy

Please note: This account is no longer regularly monitored.
 - If you need assistance please do start a new topic (referencing an older topic/post if you find this helpful).
 - Thank you for your understanding. We hope you enjoy exploring the Community.
 - To learn more visit the Shopify Help Center or the Shopify Blog.