App reviews, troubleshooting, and recommendations
Hi Guys,
We're trying to create a segment for our subscribe and save (Active Subscribers) for a specific few specific product SKUs. We're currently using reCharge as a our subscription API.
I can get to the point where active subscribers are showing in the customer segment, but I can't seem to add which products I want.
The current segment filter is: customer_tags CONTAINS 'Active Subscriber' . Anything further than that seems to skew the numbers. I've got the full ACTIVE customer list from reCharge as a CSV and the numbers don't match Shopify when I include the SKUs I want.
Thanks in advance.
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