FROM CACHE - en_header

How to disable SMS notifications in Shopify store?

New Member
1 0 1


I want to disable the SMS notifications in the Shopify store on events like customer creation and order creation. The purpose is to use a third party SMS service.

Is there any possible way one can disable the SMS notifications?


Thank you!

Reply 1 (1)
Community Moderator
Community Moderator
3228 437 771


It is not possible to disable specific SMS notifications while still keeping the SMS option enabled. You can fully disable the option to collect phone numbers for SMS updates by going to Settings/Checkout & Settings/Notifications. By disabling the option, customers will no longer be able to sign up for SMS notifications. 

Trevor | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog