App reviews, troubleshooting, and recommendations
Is there any option to flag orders if customer / competitor placing multiple orders from same ip. Since there is COD option available some customer / competitor placing multiple fake orders
Hey @Grace_01 ,
This is unfortunately not doable with Shopify only, Shopify does not allow limiting or blocking an IP address.
But you can have this feature if you can use a separate order form for your Cash On Delivery customers, you can use our app EasySell - COD Form & Upsells to create an easy and simpler order form that will allow your customers to quickly order directly from the product or cart page (with many additional features like Upsells, Bundles, Sheet integration... ).
What interest you the most is our app already have the option to limit orders based on the IP Address or completely block this IP from placing any orders, you can find this option on Settings > Advanced > IP Blocker.
The app offers a free generous plan and you can install it from the app store: https://apps.shopify.com/easy-order-form.
@AyoubTyslo There are free app available for ip block but not looking for ip block feature. Something like already mentioned in query the orders should get flagged as high risk /medium risk
I'm having the same issue now and wondering if you already have a resolution. Thank you
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