How to have approval to charge merchants outside of the Shopify Billing API?

[Danilo_Def]

Hi everyone,

I'm haveing some issue with the enhanced submission and now i'm trying to fix all issue to public my app on store.

Reviewing submission form I fond the voice: 

"All app charges must go through the Shopify Billing API unless you have prior approval from Shopify.

I have approval to charge merchants outside of the Shopify Billing API".

And i never asked for approval to charge merchants outside of the Shopify API.

How to ask it?

There is a specific form/email to contact?

I have already sent several emails to the address app@shopify.com without an answer.

My app is free to install but probably will have a charge outside the Shopify API.

Can someone help me?

Thanks in advace.

Best Regards.

[sebaustinelli]

Do you have any information about this ? I know it's been a year already but maybe you solved it

[daMask]

Wow. No answers, I can't find any information on this.