App reviews, troubleshooting, and recommendations
I'm haveing some issue with the enhanced submission and now i'm trying to fix all issue to public my app on store.
Reviewing submission form I fond the voice:
"All app charges must go through the Shopify Billing API unless you have prior approval from Shopify.
I have approval to charge merchants outside of the Shopify Billing API".
And i never asked for approval to charge merchants outside of the Shopify API.
How to ask it?
There is a specific form/email to contact?
I have already sent several emails to the address email@example.com without an answer.
My app is free to install but probably will have a charge outside the Shopify API.
Can someone help me?
Thanks in advace.
Do you have any information about this ? I know it's been a year already but maybe you solved it
Wow. No answers, I can't find any information on this.
Did anyone ever look into this? I am unable to find any information on chargin outside the Shopify API and yet there are apps like Klaviyo and Recharge that do so!
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