How to identify and remove an unknown app from my online store?

[JannikB]

Hi.

I've been working on my store for days now, but I also have been watching alot of courses about best apps, building your store etc, that i simply have installed to many apps, too fast.

So i have this app, that i want to remove, but i have no idea what the app is called. When I go to my CART on the website, there somehow is a BIG blue banner with a FIRE emoji and it says "You're xxxx away from free shipping (view all our besellers here)", and i cant seem to find out what app it is? Does anyone know this one or can guide me to how i find out what the app is?

Its not the free shipping bar from HEXTOM, coz i have this and removed it, an it only remove the one at det top of my site.

Please help, thank you! 🙂 

[JannikB]

So there is really no one who can help me? 

Now I have REMOVED every single app i have installed, an that banner is still there. Here is a picture of it. How can i remove this??

 

[dreambuilder · Accepted solution]

Hi @JannikB ,

Here is Bruno from Suproof. I am not exactly sure what the app was used there, but seems like it didn't uninstall the snippet even though you uninstalled the app. I suggest taking a look at the fluid source code (If you are familiar with html and fluid). To check go to "Edit code" and likely "cart.liquid" or "cart-template.liquid".  If you are not too far from creating your store (or have not made many changes to it), you can also reinstall the theme used and start from scratch. Another possible alternative is to email the developers from from the app and ask for help there, if you know which app installed this snippet.

I hope this helps.

Cheers!

[JannikB]

Hi!

YES! Thank you for that. Simply got to much information, making things way to fast, so i have totally forgot about that code. I got into the theme code, found cart-template and could see the code right away! Thank you so much!

Everything's good now! 🙂