App reviews, troubleshooting, and recommendations
hi,
I have set up email sign-up form pop-up in Klayvio for first purchase discount (picture1) and email subscription at footer in my shopify store connection with my Klayvio sign up form ID. (Picture 2)
I was thinking to use those customer who submit sign-up form as subscriber to my website so that I can send new product launch or any promotion in the future.
However, I still see those customers are categorized as non-subscriber in my shopify store (picture 3)
Do i miss understand anything or setup wrongly?
Picture1:
Picture 2:
Picture3:
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