App reviews, troubleshooting, and recommendations
I created a tiktok shop from shopify in the tiktok app
I switched to a business account and verified the business on tiktok
10 of my products are approved by TikTok but they are not synching.
When setting up in shopify I wasn't asked about my tiktok account so they are probably not linked but I don't know how to do this.
Can you help?
Hi @Elise_maisonlib !
You will need to directly and manually add your Shopify products to your Tiktok account. I highly suggest that you reach out to Tiktok support team as well as they can guide you thoroughly on how you can set up your Tiktok account to start selling your Shopify products. Also, make sure that the Tiktok application is installed on your Shopify account. You can install this by going to Shopify app store.
Try to install a 3rd-party connector app like Datech ShopSync. It helps you synchronize product, inventory and order information. You can also set inventory rules and price rules.
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