App reviews, troubleshooting, and recommendations
Hello,
I have recently launched Shopify Markets. This has meant that my pricing differes for other markets that I am selling in (e.g. US in USD) from my core market (UK and GBP).
The issue we are having is that Google, for Google shopping ads, is automatically updating our UK and GBP based product feed with US and USD price (converted back to UK and GBP, confusing), for our campaigns in the UK.
The issue is this:
- We send product in feed to our feed provider, then onto Google Merchant Centre
- Product sent from Google Merchant Centre is crawled by Google, they access the landing page, and see a price that is different from what we have sent in the feed, presumably because Google is crawling from the US.
- Google then converts the products price into GBP based on the USD value they have seen, overriding the original GBP price in the feed.
- This means that our Google shopping ads in the UK have GBP prices which are slightly higher than the actual prices on the landing page, because Google has crawled the page from the US and converted a USD price back into GBP.
Has anyone else seen this before, and is there a way to prevent this from happening?
Thanks in advance.
Make sure all URLs submitted to Google Merchant Center have the correct query string. It should include ?currency=GBP or for the US ?currency=USD
For example:
https://example.com/products/my-example-product?variant=123456789¤cy=GBP
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