In order to respond to any comments/reviews left for your store, you can go through to the following -
Log into yourPartner Dashboard.
Click onApp>Name of the app.
In theApp actionsdrop - down, clickView Shopify App Store listing.
Head to yourReviewssection and clickReply.
We also have more information and tips for responding to app reviews/commentshere.
Nia | Social Care @ Shopify - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted Solution - To learn more visit the Shopify Help Center or the Shopify Blog