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How to select default variation/option in Instagram Shopping AND include all photos?

BootlegCraig
Excursionist
14 0 0

I have my shopify catalog as the source for my Facebook/Instagram shop and for whatever reason it's selecting random variations/sizes from my catalog as the default option, so pricing and options are all over the place. It's also ONLY showing my main image, and not the other 7 I have for each product on my shopify page. Does anyone know how to set a default variation when sending to FB/IG and how to have them upload ALL images? I have 550 products in 5 sizes and 19 variations.... so I'd like to keep it as straightforward as possible and let them choose a different option if they'd like - but start off with a standard size.

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Replies 3 (3)
Jaime23
New Member
8 0 0

 I am having this same problem so I'm interested in knowing if you found a solution or if anybody out there has one. 

intotheblueart
New Member
4 0 0

Did u ever figure this out? I have the same problem. 

BootlegCraig
Excursionist
14 0 0
Nope. Just got a “this is an Instagram issue and not a Shopify issue” reply. Really sucks.
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