how to stop subscription fees apps

New Member
1 0 0

Hello, i used loox apps before and since my store had to upgrade to their plan because of the limit, i declined to use this apps but in my billing still were getting charged. How to stop this fees since i have deleted the apps but dont know how to cancel the subscription. Thanks

Reply 1 (1)
Shopify Partner
42 2 10

Hi @chrisbella,

In this case, when you have deleted Loox but you are still charged by them, I think you should directly contact them via Hope that you will find an appropriate solution soon. 

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