How to update identifier_exists through Shopify ?

tonybabel
New Member
2 0 0

Hi Mei,

I followed your steps and created the feed rule.  However those warnings did not go away 1 hours after applying the changes.  I refreshed the merchant center pages many times still no luck.     Any steps did I miss?  Thank you!

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EmmanuelFlossie
Shopify Partner
1098 50 253

As of July, certain products regardless if you remove product identifiers, still require product identifiers. Which categories these are, I don't know but you would see the limited performance warning, if you still have no brand, mpn and gtin, and have set identifier exists to no.

You can check what you did in Products > All Products > click on a product > check the final attributes.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
tonybabel
New Member
2 0 0

Hi  

Thanks for replying!  I had two warnings before I set feed rule " identifier exists to no":

warning #1   Limited peformance  due to missing identifiers [gtin,mpn,brand] 

warning #2  Limited performance due to missing value [gtin]

After setting " identifier exists to no" and resynced products to google via content API,  warning #1 is gone but warning #2 still persists.   

I wonder what's the difference between the two warnings?   How do I fix the second warning?   Will "Account isn't eligible for enhanced free listings" error gone after I fix the second warning?

Thank you very much!

 

 

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EmmanuelFlossie
Shopify Partner
1098 50 253

Number two is most likely because you have products in a category that requires barcodes. Nothing you can do to resolve that other than submitting barcodes. If you don't have any, then not much can be done and you have to accept the limitations.

Enhanced listings is connected to submitting accurate product identifiers, so if you don't have valid data, you will not be eligible for free listings.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
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aburak256
Tourist
8 0 0

Hi, I have a similar problem with Google Merchant Store. I am selling Aquarium Filters and I think this is one of the categories that require GTIN barcodes.

2 weeks of time after I submitted my products to Merchant Store, products are still pending with GTIN warnings. Even though I set products as custom on Shopify Google app, data on Merchant Store says that the API posted identifier_exist as true, so Google tries to search for a barcode at this situation. When I add a rule for it to change identifier_exist to false, then it says This item has an internationally recognized, unique identifier. Submit a valid GTIN, and either set this value to true or remove this value. So how can I solve this problem, is deleting the product category is going to solve this problem? I am selling these products on Amazon and my own store too, can I use the ASIN number for this?

Or there is no way for me to list my products on the Google Merchant Store?

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EmmanuelFlossie
Shopify Partner
1098 50 253

First double check with the manufacturer, that these products indeed have no bar codes, and also check the packaging of the products, there should be a bar code.

If so, fill out the required data. (Brand+GTIN)

If the products don't have a barcode, remove brand, mpn and gtin values, and set identifier exists to no. Double check what the results are of your rules by going to Google Merchant Center > Products > all products > click on your product > scroll to the bottom and view the final attributes.

 

If there is no brand, mpn and gtin, and identifier is false or no. And Google complains, then most likely there are valid barcodes in existence as otherwise Google would not complain.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
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khamir
Excursionist
11 0 2

This is hugely helpful. I've spent a long time trying to figure this out with google and shopify and just went in circles.

Followed the steps as suggested but the test got stuck at 50% at which point i just applied it.

Now, the problem i was trying to solve for was how to get approved products published. 

khamir_0-1632232398855.png

The steps which you explained were the ones google's content api team suggested i take. Now that i've done that, when can i expect the products to get published assuming i've gone about it correctly?

Also, in my previous (failed) attempt to do this i ended up creating something which i can't seem to get rid of..

khamir_1-1632233042487.png

Will this be an issue?

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EmmanuelFlossie
Shopify Partner
1098 50 253

Click on all other attributes, when a new page opens, delete the supplement feed.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
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Mel_Baldwin
Tourist
6 0 5

Hi,

Glad it helped you

I have just created a test feed to see how it would be deleted, (screenshot attached)......I hope this helps.

merchant center feed.jpg

Thank you @EmmanuelFlossie 

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khamir
Excursionist
11 0 2
Started here and clicked on the All attributes..

[image: image.png]

When i attempt to delete it by click on the dustbin icon in the right
corner...

[image: image.png]

This is what i see and am forced to save it as a draft...

[image: image.png]

which brings me back to this previous page..

[image: image.png]
and upon discarding the draft i'm back to square one..

[image: image.png]

What should i be doing differently?
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