App reviews, troubleshooting, and recommendations
In past I had issue with shopify expert, who requested direct payment, later I had same issue and Shopify told me, they can't help me since I pay direct to expert. Where I can find info, how to pay App provider for extra work, that I don't make mistake like last time. Yhanks
Experts can send you an invoice within Experts Marketplace. You can then pay the invoice with your existing payment method on your Shopify account.
Only store owners can pay invoices. If you're not the store owner but were working with an Expert in the Experts Marketplace, then you'll receive the invoice, but you won't be able to pay it. You need to share a link to the invoice with the store owner, who can then pay the invoice in the Experts Marketplace.
You can find more information on paying experts for their work through our help centre here. We also have further information on how to handle disputes with Experts here.
Trevor | Community Moderator @ Shopify
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