I am unable to add payments to a partial order in POS app

1 0 1

Hi team,

I have read Shopify docs which confirms that I should be able to add payments to a partial order created within the app, however when I go to the partial paid order I do see the amount outstanding but no "accept payment" button or link accept payments and complete the order.

I really need the help as my customers often like to put items on layaway and this issue is affecting my business almost daily.

Can anyone assist me? is there a simple fix available?

The app version running is 3.62.0 if that helps any. I've checked for app updates and anything else I can think of but no luck.

Thanks in advance for the speedy support!



Reply 1 (1)

4 0 3

were you ever able to resolve this?  we need to offer layaway to our customers but haven't been able to find an app that meets our clients' needs.