I cant choose an optimization event on the tiktok app when i create a campaign

Shopify Partner
13 1 4

Screenshot 2023-07-02 202839.jpg

how do i fix this?, i cant post the campaign without choosing an optimization event

any help is appreciated!

Replies 2 (2)
1 0 0

I’m having the same issue anyone figure it out

Shopify Partner
1 0 0

 First, save the campaign as a draft (whether you're in Shopify or directly in Tiktok).  Then, create a new campaign where you'll see the options will populate (Ad to cart, Complete payment, etc.).