App reviews, troubleshooting, and recommendations
It doesnt let me to download the app it says my store location is not in US, but currently my store is in US, do you know how can i fix this
Hey, @maqajabi.
Tira here to help.
It's tough to tell what's going on here but typically when an error message like this appears, there could be multiple addresses on a store.
I'd love to dig into this further with you to find out what's happening.
Here are some questions to troubleshoot:
What is the name of the app that you're trying to download?
Where are you trying to add your address?
Do you have a screenshot of the error?
Once I hear from you, I'll be able to assist!
Talk soon,
To learn more visit the Shopify Help Center or the Community Blog.
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