I'm beign charged for an app that uninstalled

[cambabuur]

I'm positive I uninstalled these apps before their trial expired, yet they still appear in my bill. ?

[remy727]

As you can see on Dropast ‑ Taobao Dropshipping, their trial period is 7 days.
Looks like the subscription started on July 23rd.
If you didn't uninstall the app before July 23rd, you will get charged even if you uninstalled the app on the 24th or 25th.

From Shopify docs:

[cambabuur]

Yes, I initially installed it on the 16'th and uninstalled it on 23rd.

I installed it again yesterday to figure out what's happening.

[remy727]

Hi @cambabuur, looks like you installed the app before 4:10 PM on July 16th.
For example, if you installed the app at 4:09 PM on July 16th and uninstalled the app at 4:10 PM on July 23rd, you will be charged since the trial period ended.

[cambabuur]

That's absurd !!