I'm not getting customer information when i download orders

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I'm not getting customer information when i download orders

OrlandoMicrosip
Shopify Partner
4 0 0

When i download orders information i'm not getting the first_name, last_name, email of the customer and also i'm not getting address1 of the billing_address but when i check out the json of the order in my shopify store all that information is there, what should i do?.

Accepted Solution (1)

YOD_Solutions
Shopify Partner
220 23 31

This is an accepted solution.

I am assuming - you are downloading the order via API. If so, have you requested access to protected customer data access via your partner dashboard app settings in "API access" section?

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Reply 1 (1)

YOD_Solutions
Shopify Partner
220 23 31

This is an accepted solution.

I am assuming - you are downloading the order via API. If so, have you requested access to protected customer data access via your partner dashboard app settings in "API access" section?

Founder @ JsRates: Custom Shipping Rates
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more about JsRates visit the JsRates home page or JsRates documentation
- Find JsRates on Shopify app store