I need a review app that can send email to customers to ask for their feedback

[james177]

Hi!

I would appreciate recommendations for a review app that can send email to customers after they have purchased to ask for their feedback. I've found many review apps on Shopify App Store but don't know which the best app for doing that.

Thanks in advance for your suggestions.

[oscprofessional]

Hi,

you can check these apps, may be it will be helpful to you !

https://apps.shopify.com/rivyo-product-review 

https://apps.shopify.com/product-reviews-addon?surface_detail=product+reviews&surface_inter_position... 

https://apps.shopify.com/loox?utm_source=referral&utm_medium=inspire&utm_campaign=inspire 

https://growave.io/?utm_source=forum&utm_medium=post 

[JoesIdeas]

I tried a bunch of review apps over time, have worked with hundreds of Shopify clients and through my experience the best (in terms of features, quality, performance, and value) is JudgeMe. Here's my post about it and why I deem it the best: https://speedboostr.com/best-reviews-app-for-shopify.

[AiTrillion]

Hello @james177, I hope you are doing well! you can definitely install the all in one Shopify app AiTrillion. You can send automatic review request emails and give loyalty points for better conversion. You can send review reminders. 

It has a rich snippet along with the product review gallery and product review page. Generally, rich snippets have a much higher click-through rate. If the click-through rate of your snippet increases, the amount of traffic generated will then be higher.

If you need help with setting up the feature, let me know. I will be happy to help.

Hope this helps!

Thanks

[AliReviews]

Hi @james177 ! 

As you've requested for a review app that can send email to customers to get more reviews, you can try out Ali Reviews. We can not only collect reviews from various sources but also send automated email flow to collect reviews from purchased customers, so you won't miss any of good reviews for your store. 

To give you full details about this function, we list the tutorial here, hope it provides you with good information:  How to run effective email campaign for your business  

Hope this post could help you. If it is, let us know by giving this a thumb up. 

Thank you and wish you all the best! 

Ali Reviews Team 

[JennyLynn]

I would definitely recommend Junip. Awesome app and team. https://apps.shopify.com/junip

One other cool feature, if you use Klaviyo, is to use Wonderment to trigger a review from Junip after a package is delivered. It can avoid headaches asking for reviews at the right time.

[Growave]

Hello, @james177 

One factor that can contribute to success in Ecommerce is using online customer reviews to build a stronger online presence. 90% of people read reviews before purchasing an item. I personally do not read the description too much, I go straight on to the reviews section because that is social proof. In my opinion that is essential for every site.

Growave Shopify reviews app automates sending personalized review request emails to your customers based on what they have bought. Send reminders to customers who purchased in the past or using Shopify POS. An email template is fully customizable - change the templates that fit your brand identity (upload your logo, colors, social pages). You will be provided Growave’s team guidance.

Want to realize the full benefits? Analytics for automated emails let you measure your email campaigns’ success with essential metrics. Maximize collecting quality reviews from all channels you use (email, social, site, push notifications, etc). 

I highly recommend to showcase customer reviews to obtain credibility.

Moreover, you will get all tools such as Wishlists, Rewards and Loyalty, Instagram galleries, Automated emails,Q&A, and Social login for a great price to engage your customers.

Our platform serves such companies like SM Global Shop, Boeing Shop, KOOKAI and etc.

You can check out the list of our partners by the link https://growave.io

[pmill-keap]

Hey there - I went through a very comprehensive search on all of the review providers ( I went through all the ones mentioned on this thread and more). I found that Junip was x10 the best solution for shopify stores. Really great feature set, well-priced, and the team is super responsive and nice about customizing things directly for your store. 

Hopefully this saves you and other store owners some time!

https://apps.shopify.com/junip