App reviews, troubleshooting, and recommendations
I have a little problem and i didn't know how i can fix it or wich app maybe can handle this problem.
When a certain product is in the cart, I want to lock all other products from the shop, so that you can purchase this certain product only.
Product A & B are normal products
Product C is this certain product
I want that all costumers can buy A&B and more but when there get product C in the basket there can only purchase product C without A or B, so its not possible to have C & A or C & B in the basket.
Julie, here from Shopify Support.
Setting limits and rules based on specific products being added to the cart sounds like something that may be best handled with an app. We have a few different apps in our Shopify App Store that may be a good fit for you. I recommend checking out:
These apps will allow you to set rules based on conditional logic, preventing customers from adding certain products to the cart if they purchase specific products or exceed a specific dollar amount. I suggest installing them and taking a look to see which one works best for you. The app developers also offer full support so if you have any questions about them, you can always reach out directly. Their contact information can usually be found on their app page, under the “Support” section.
What kind of products are you selling? I’d love to learn more about your business and why you’re looking to limit customers to only purchasing a specific product when it’s been added to their cart.
Julie | Social Care @ Shopify
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Ever found the perfect solution?
We are trying to achieve the same. When ordering a product (pre-order), no other products are allowed to be added to the basket.
Curious to know what solution you found.
Is there a non app way to do this yet? I want to sell something now that wont be available to ship until next year. I do not want customers to be able to add anything else to the cart if this product is in it.
Hello @FruitsAS @GaryVoff @marcd @Julie
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