Importing loyalty points using phone number

Importing loyalty points using phone number

TheLongRun
Tourist
6 0 5

We're trying to convert from Lightspeed POS to Shopify but we've used customer names and phone numbers instead of emails to track points. So we don't have emails for most of our customers. Is there a loyalty points app that can be used with Shopify that can use customer phone numbers instead of emails so we don't lose all our customers' loyalty point data?

Replies 2 (2)

JaviExpress
Shopify Partner
183 16 26

Hi.

 

You may be luckier if you post this question in the Customers subforum: https://community.shopify.com/c/customers-discounts-and-orders/bd-p/customers-discounts-and-orders

 

I'd like to know as well. As far as I know, although customer accounts can be created and imported with only the phone number in Shopify, the customers would still need the email address to access the account (and eventually redeem the points).

 

I'm also not sure of how a 'phone' account can be added an email address, other than an admin action, or if an app can provide this functionality.

Customer Accounts Concierge
All-in-One Customer Portal: Profile, Orders, Loyalty, Referral, Wishlist, Custom Forms, Social Login

AliceAtMarsello
Shopify Partner
17 2 5

Absolutely. You can use Marsello's loyalty program to do this (and it works even if you've decided to stick with Lightspeed for POS).

Alice @ Marsello
Retail Marketing Expert
Marsello: Ecommerce Marketing App