Solved

impossible to ask for read_all_orders access

AW1234
Shopify Partner
44 7 12

Hi,

 

I need the read_all_orders permission for 1 of my custom apps, I have seen this on https://shopify.dev/docs/api/usage/access-scopes

 

Orders permissions

By default, you have access to the last 60 days' worth of orders for a store. To access all the orders, you need to request access to the read_all_orders scope from the user:

  1. From the Partner Dashboard, go to Apps.
  2. Click the name of your app.
  3. Click API access.
  4. In the Access requests section, on the Read all orders scope card, click Request access.
  5. On the Orders page that opens, describe your app and why you’re applying for access.
  6. Click Request access.

If Shopify approves your request, then you can add the read_all_orders scope to your app along with read_orders or write_orders.

 

but it is not very clear because I don't see any "Access requests section" nor a "Read all orders scope card", I am the dev of the app so I don't understand why I can't see it. Can someone help me on this pls?

Why does it have to be so hard to ask for a permission like this?

Accepted Solution (1)
AW1234
Shopify Partner
44 7 12

This is an accepted solution.

Hi, I was asking for a custom app on a store, but anyway I asked shopify to give the access to my app and they did it.

Thanks for the answer.

View solution in original post

Replies 2 (2)

Jason
Shopify Expert
11190 225 2283

Why does it have to be so hard to ask for a permission like this?

The contents of order data is something to be taken seriously so opening up _everything_ should require some hoops to jump through. 

The instructions you've posted are correct. So a couple of clicks really. What step are you getting stuck on - post a screenshot if possible.

(Image below of the request access button)

 

Screenshot 2023-12-14 at 9.38.38 am.png

★ I jump on these forums in my free time to help and share some insights. Not looking to be hired, and not looking for work. http://freakdesign.com.au ★
AW1234
Shopify Partner
44 7 12

This is an accepted solution.

Hi, I was asking for a custom app on a store, but anyway I asked shopify to give the access to my app and they did it.

Thanks for the answer.