Inbox - can you get a customer chat transcript?

rgbarberocsw
Tourist
3 0 1

A customer just asked me for a transcript of our chat. I thought it would be easy - I've been using Inbox since it was available and this is the first time a customer has asked for a transcript. Is there a simple way to do this?

Reply 1 (1)

AnthonyLisa
Visitor
1 0 0

I would like to know this as well. This seems to be a lacking feature that some customers find important.