Have your say in Community Polls: What was/is your greatest motivation to start your own business?

Inbox - can you get a customer chat transcript?

Inbox - can you get a customer chat transcript?

rgbarberocsw
Tourist
3 0 3

A customer just asked me for a transcript of our chat. I thought it would be easy - I've been using Inbox since it was available and this is the first time a customer has asked for a transcript. Is there a simple way to do this?

Replies 3 (3)

AnthonyLisa
Visitor
1 0 1

I would like to know this as well. This seems to be a lacking feature that some customers find important. 

dashskinjoel
Tourist
7 0 0

i would like to know this answer as well, or if there's any recommendation for other apps. 

pingtchong
Visitor
1 0 0

Yes I'd like to know the solution to this as well. Can tech support please provide an indication as to when this will be responded to or resolved ? This ticket has been opened for nearly 1 year now.