App reviews, troubleshooting, and recommendations
hello,
currently, we are receiving unexpected backorder dates on some of our products (reseller here) -- in search of an app that can display a custom set status on the customers tracking page, where the order shows "Confirmed" we are in need of displaying a custom set date and text that shows back ordered until 9/1/21 etc..
thanks!
Hi @jonathanmabey ,
You can add text to display in the order status page by adding code in the Store Settings > Checkout > Additional script part.
You can paste in this code in the additional script part and click "save" :
<script>
{% if order.fulfillment_status != 'fulfilled' %}
Shopify.Checkout.OrderStatus.addContentBox(
'<h2>Notice</h2>',
'<p>Back ordered until 1 September 2021</p>'
)
{% endif %}
</script>
This will show a notice like this on the order status page, if the order is unfulfilled :
Hope this helps!
Regards,
Axel Kee
hello @soulchild37 thank you for the reply! that does provide the text display needed, but I am needing it to display a unique date per order. i have tried using custom order status by W3 but that isn't displaying in that block. any idea on how to have this retrieve information that is unique to each order?
thanks!
Ah I see, where do you store the information (the delayed date/timing I guess?) for the order? is it on the order details? @jonathanmabey
hello @soulchild37
currently, this info is stored in a google sheet, however, we could input the date into Shopify order page somehow.. is a tag the best location or where do you suggest that your script could pull the info from?
thanks so much!
Ah I see, I would suggest using metafields (custom fields which you can add to each order) to add these data into orders, then you can access them on the order status page.
You can use the free plan of this app to add metafields to order: https://apps.shopify.com/metafields-manager-by-hulkapps
after adding the metafields value to each order, you can follow this tutorial to show the value on the order status page (the tutorial is for product page but it works similarly to order) : https://www.shopify.my/partners/blog/110057030-using-metafields-in-your-shopify-theme
hope this helps!
maybe
Heya @jonathanmabey ,
I have just written a step by step tutorial to show custom date (different date for different order) on the order status page, using metafields : https://yagisoftware.com/articles/how-to-show-text-message-in-order-status-page.html
Hope this can help you!
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